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Quality Assurance Supervisor

Type: Permanent, Full Time

Location: ADL Water St., 79 Water St., Summerside, PE

Description:

Amalgamated Dairies Limited (ADL) is a producer-owned cooperative celebrated for its excellence in dairy processing and foodservice distribution across Prince Edward Island. For over 70 years, ADL has transformed fresh, local milk into high-quality dairy products, including milk, cheese, cream, butter, and canned milk. ADL serves both its own brands and valued partner labels across PEI and beyond.

Position Overview: 

We are seeking a Quality Assurance Supervisor responsible for the consistent implementation of food safety and quality standards across ADL’s facilities. Reporting to the Quality Control Manager, the QA Supervisor supports quality oversight across multiple sites by conducting inspections, preparing for and attending audits, and ensuring quality issues are investigated and followed up appropriately. Regular travel across ADL locations is required, including increased on-site presence during audit periods.

Compensation and Benefits:

  • The salary range is from $65,000 to $75,000, negotiable based on qualifications and experience in similar roles
  • Comprehensive medical, dental, vision, life and disability coverage
  • Convenient Virtual Health access for easy, anytime care
  • Retirement savings plan with employer contributions and expert financial guidance
  • Personal Spending Accounts (PSA) – dedicated fund for well-being expenses
  • Employee Assistance Program (EAP) providing confidential support for personal and work-related challenges
  • Personalized training programs for ongoing skill development and career growth
  • Special perks and discounts exclusively for ADL employees
  • The pride of belonging to a distinguished local company, 100% owned by PEI’s dairy farmers

Key Responsibilities:
  • Ensure SOPs, quality records, and documentation are accurate, complete, and audit-ready
  • Investigate customer complaints and quality deviations; initiate corrective actions and coordinate follow-up with shift supervisors, escalating to the Quality Control Manager as needed
  • Identify patterns, gaps, or inconsistencies in quality practices across sites and escalate findings to the Quality Control Manager
  • Perform internal audits and inspections covering production areas, packaging, storage, and sanitation practices
  • Prepare for regulatory and third-party audits, accompany inspectors on-site, and follow through on required actions
  • Deliver food safety training and contribute quality input in cross-functional meetings and deviation discussions
  • Supervise the Cleaning and Laundry team, including staff coordination, payroll approval, and scheduling
  • Conduct regular site visits across ADL’s facilities to verify follow-up on quality issues and reinforce consistent application of standards

Qualifications:
  • Experience working in a food manufacturing environment with exposure to food safety programs
  • Working knowledge of GMP, HACCP, and relevant regulatory and audit standards; experience with BRCGS or third-party audits is considered a strong asset
  • Proven ability to investigate quality issues, identify root causes, and follow through on corrective actions
  • Strong attention to detail with the ability to maintain accurate, thorough documentation and records
  • Ability to communicate technical and food safety requirements clearly to varied audiences, from production teams to regulatory inspectors
  • Ability to work independently, manage competing priorities, and stay organized across multiple sites
  • Demonstrated ability to supervise a small team, provide constructive feedback, and adapt effectively to changing priorities and team dynamics.

Education and Training:
  • Post-secondary education in Food Science, Food Safety, Microbiology, or a related field; equivalent industry experience will be considered

How to apply:

Ready to join our team? Simply click the ‘Apply‘ button, be prepared to enter your details, attach your resume, and respond to a few questions.

Competition ends April 9, 2026

We thank all applicants for their interest, however only those selected for interviews will be contacted.

ADL is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.


Job Expires:April 9, 2026 4:00pm